If you can do it from the command line, it can be done in a procedure.
The automation features dramatically reduce the complexity of our environment. Kaseya saves me hours each week by eliminating repetitive tasks and giving me a complete inventory and snapshot of the current state of the network.
Through Agent Procedures, Kaseya provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, increased utilization of staff, expanded service capabilities, cost reduction and much more.
Regardless of the size of your business now you can experience the rewards in operational productivity and increased profitability through IT automation. By implementing a comprehensive and integrated solution with the power, flexibility and scalability to meet your needs today and expand as your business grows, IT automation enables a pro-active approach to improved operations and customer satisfaction. From Software Inventory to Remote Desktop Management, Kaseya provides the tools, technology and resources that make complete IT automation possible.
Automation is a key factor in the delivery of successful IT Services. Kaseya provides unparalleled automation of the everyday services you deliver so that you can create and automate services on demand.
Through Agent Procedures, Kaseya provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, increased utilization of staff, expanded service capabilities, cost reduction and much more!
Agent Procedures
A procedure can be as easy as running a utility every day to determine if a disk needs to be defragmented. If it does, defrag the drive and log the results. If it does not, log the result that it is not needed. A more complex example is checking a web site to make sure it is available to the outside world and that it is serving up the correct contents. A procedure can be run from a computer other than the web server and external to the network where the server is located on a scheduled basis. The procedure will collect the contents of a page and identify if
it has changed or if specific content is not as expected. Based on the test results, a log entry can be created that indicating if everything is ok or if it is not ok, an event log entry can be created on either the web server or on any other system. This log entry is then detected by that computer and a procedure to place the correct content on the web server runs, alerts an administrator, restarts the web server and logs all the actions.
These procedures are scheduled and executed by the agent without end-user intervention. All steps are logged and can be reported on at any time. This is a truly unique feature that is not found in other IT management products.
Not only can the IT Professional create an endless number of services and schedule these services to run automated and unattended, Kaseya allows for the creation of template agents that can be pre-configured with all the services and schedules prior deployment. This means that once the agent is deployed, the machine is being managed by policy with no tech time required. This is the key to reducing cost of service delivery, improving scalability and increasing productivity within an organization.
Kaseya Framework Benefits
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Easy to Learn and Use
One integrated and consistent web-based interface eases the learning curve. Schedule backups, software updates, Anti virus updates and more using a consistent and integrated automation platform making IT service delivery simple.
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Fast and Flexible Deployment
Modular deployment puts you in control. Start with Remote control, Systems Management, Backup, Anti Virus, Audit, Network Discovery, Monitoring, or Patch Management. All automated across your existing network infrastructure.
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Increase Productivity
With remote IT capabilities, central management and automation of routine tasks, Kaseya reduces the need for additional resources, allowing you to do much more with less.
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Conserve Time and Energy
Save on time, license fees, power consumption and on-site visits. Do it all remotely so you don't need to travel to fix a problem. Reduce your carbon footprint while improving IT service.
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Increase End User Satisfaction
Implement a proactive, instead of reactive, service delivery model and systems run smoother, with less downtime, providing you more time to focus on strategic initiatives.
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Increase Security
IT Automation helps ensure your systems are in compliance. They perform better and are more secure.
Testimonials
The automation features dramatically reduce the complexity of our environment. Kaseya saves me hours each week by eliminating repetitive tasks and giving me a complete inventory and snapshot of the current state of the network.
Scott Urbatch, Director of IT
Widmer Brothers Brewing
Kaseya enables us to perform all our IT services remotely, allowing us to take on more business very quickly. We believe that the IT automation solution Kaseya provides is responsible for us meeting the requirements of the INC 500 list, of which we’re thrilled to be a part.
Nick Bock, Co-Founder
Five Nines Technology Group
Without the remote and automation capabilities of the Kaseya solution we’d still be driving around putting out fires. Our time is better spent aligning IT services with the unique needs of our client’s businesses.
John Carroll, COO
Endsight
With Kaseya we could immediately streamline processes, automate mundane tasks, reduce workloads and simplify customer management. We see the benefits every day from a support point of view, but more importantly we have increased revenue, created predictable cash flow and have happier customers.
Matt Lansdown, Chief Information Officer
Information Security Group
The core sets of functions performed by the Kaseya IT Automation Framework are: deployment, configuration, execution, update, logging, reporting, monitoring and remediation. These functions are part of the core tasks an IT professional performs on a daily basis.
Kaseya builds automation into the systems deployment and management process by mirroring best practices associated with the provisioning of services, automating repetitive work by machine-driven tasks and processes.
The benefits of this unique approach to real-time, web-based IT task and process management are:
- Provides a self-managing distributed virtual VPN without the complications of managing VPN software, enabling immediate access to all "hooked" IT assets from a singleWeb site that supports human tasks and machine processes.
- Provides a cost-effective solution for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions such as anti-spyware deployment and maintenance.
- Exploits the best of the latest technology—including Kaseya patented connection algorithms, Kaseya patented Virtual System Administration "VSA" methods, MS IIS, SQL Server, TCP/UDP and other technologies.
- Allows companies to utilize Kaseya technology to maximize staff productivity.
- Provides a "one-touch" approach to process management, reducing processing errors, ensuring compliance with procedures and increasing the flexibility of managing transaction intensive tasks in the IT department.
The result: machine management by policy, reducing staff
time while increasing the scalability of the IT organization.
